Casale Certosa - 6,8 Pietrelcina Street, 00134 Rome Italy +390671383055

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FREQUENTLY ASKED QUESTIONS

Please read our FAQ before sending us a message.

What does the price include?

Normal Rate includes continental breakfast, free wi fii, internal parking and use of outdoor pool.

Prepaid Rate includes continental breakfast, free wi fii, internal parking but NOT use of outdoor pool.

Can I make a reservation without a credit card?

As usual we prefer have a credit card to guarantee your reservation. In any case we offer to our guests a prepaide rate.

How do I know my reservation is confirmed?

For Normal Rate, you’ll receive a mail with a confirmation of your reservation and any details, like address of the hotel, type of room, date and time of check – in and check out, policy of cancellation, and much more.

For Prepaid Rate, you’ll receive a mail with a confirmation of your booking and any details, like prepaid amount, address of the hotel, type of room, date and time of check – in and check out and much more.

Does the hotel need a deposit or a payment in advance?

For Normal Rate, you give the credit card number and date of expiration only for guarantee of your reservation.

For Prepaid Rate, you pay less than normal rate, because you book your room in advance.

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Send us an email or call us +390671383055